Interpersonal Leadership Development

Tuesday, April 19, 2022 from 12:00 PM–4:00 PM CDT
at Zoom
Available for 4.00 hours of CPE credit
Activity Number: 0217-0000-21-074-L04-P
Part of the Leadership and Management Academy core programming, this module involves principles necessary to enhance interpersonal relationships between associates in the workplace. The concepts of win-win outcomes, self-deception, synergistic agreements, and listening to achieve understanding will be discussed in the context of health care management and delivery.

To receive credit toward a certificate of completion, participants must be enrolled in the ACCP Academy and claim CE for this session.

Speaker: Peter D. Hurd, Ph.D. Professor and Department Chair, Pharmaceutical and Administrative Sciences, St. Louis College of Pharmacy, St. Louis, Missouri View Biography	Hurd
Speaker: Robert E. Smith, Pharm.D. Professor Emeritus, Harrison School of Pharmacy, Auburn University, Auburn, Alabama View Biography	Smith

Learning Objectives

1. Describe the process leading to synergistic, mutually beneficial agreements.

2. Apply the principles associated with empathic listening.

3. Describe Martin Buber’s I-It/I-Thou approach to interpersonal relations and relate the concept of self-deception.

4. Describe the importance of using diversity to enhance organizational performance