Understanding and Addressing Knowledge Gaps with Our Patients
Tuesday, November 14, 2023 from 10:15 AM to 11:45 AM CST at Lone Star Ballroom C3
Available for 1.50 hours of CPE credit
Activity Number: 0217-0000-23-118-L04-P
Activity Type: An Application-Based Activity
The COVID-19 pandemic underscored the value of obtaining current and accurate information and conveying this changing information to a population with heterogenous backgrounds, beliefs, and educational levels. Even prior to the pandemic, the challenge of evaluating the accuracy and trustworthiness of data sources had been growing through the expansion of social media. This session will explore the driving factors and motivations of the public to self-seek sources of medical information, discuss strategies to easily identify unsubstantiated medical beliefs, and provide tools to help patients identify accurate sources for health information. This session will include case vignettes illustrating application in a variety of patient care situations.
Faculty
 | Moderator: Eliza A. Dy-Boarman, Pharm.D., BCPS
Title: Understanding and Addressing Knowledge Gaps with Our Patients
Institution: Drake University
City/State: Johnston, IA
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Learning Objectives
1. Discuss reasons why patients seek out certain sources (e.g., social media) for medical information.
2. Identify common areas and/or topics that may be prone to knowledge gaps amongst patients.
3. Distinguish unsubstantiated medical beliefs from sound evidence-based information.
4. Employ effective communication techniques to address unsubstantiated medical beliefs respectfully and effectively with patients from various cultural backgrounds.
5. Create a plan to build trust with patients to address knowledge gaps.
Understanding Knowledge Gaps Amongst Our Patients10:15 AM to 11:00 AM  | Speaker: Kendall Guthrie, Pharm.D., BCACP
Title: Understanding Knowledge Gaps Amongst Our Patients
Institution: UMKC School of Pharmacy
City/State: Grain Valley, MO
View Biography |
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Applying Tools to Address Unsubstantiated Medical Beliefs11:00 AM to 11:45 AM  | Speaker: Brandi L. Bowers, Pharm.D., BCACP
Title: Applying Tools to Address Unsubstantiated Medical Beliefs
Institution: University of Missouri - Kansas City School of Pharmacy
City/State: Springfield, MO
View Biography |
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